Monday, 24 October 2011

Week beginning October 24th - making someones day

I recently received an email from a young man who resides in Malaysia, looking for employment here in London. He works in the coffee industry and is very, very passionate about it all, his dream is one day to be a world class barista. Unfortunately, in order to get a visa to work in the UK he needed a letter of employment, something I am cannot offer. I replied and told him I am sorry I am unable to help.

Anyway, he has just been over on holiday to check out London and he came in to see us, not just once, but a couple of times. One of those was a Saturday, and we soon had him up behind the machine, making coffee and spending time learning with our baristas James and Amy. He loved it! He was nervous, but he loved it...and he did a great job.

I asked him how many emails he had sent to other cafes and he said over 20, but that we were the only ones that replied.

On the day he left to go back to Malaysia, he brought in a thank you card and a massive box of chocolates for us all to share. It was such a nice gesture on his behalf, we were very touched.

We like to get people who show interest in coffee in behind our machine and we also like to encourage people who are passionate about it to follow their dreams.

I guess we also like to think of everyone as a customer and if we can make their customer experience all that more memorable by a little bit of effort, then we are a doing a good job. I hope that Mavin will remember his experience for a long time to come and that he will also remember to always afford a little bit of time to those who show a lot of passion.

Just a little bit of extra effort and we have made someones day, it's what I like to think hospitality is all about.

Porridge - served w chopped dried fruit, muscovado sugar, golden syrup or honey 2.50
Traditional bircher muesli with rhubarb and raspberry compote 2.90
Granola muesli with pomegranate molasses and rhubarb and raspberry compote 2.90
Fruit salad (pineapple, mango, strawberries, grapes, passionfruit, peach) 3.30
(add 30 p for granola or yoghurt)
Ciabatta Roll with omelette, pancetta, rocket and tomato salsa 4.50
Croissant with Italian roast ham, talleggio cheese, spinach & plum tomatoes 4.50
Croissant with gruyere cheese and plum tomatoes 3.50
Seven seed bakery bloomer toast with homemade preserves 1.70
Cinnamon and raisin toast 2.00
Banana Bread 2.00

Weekend Brunch
Lemonade bread with gin butter 2.50
Porage w poached strawberries, apple and pear 4.00
Homemade baked bean casserole with toasted kumara bread 6.50
Smoked salmon lox with toasted bagel, capers, red onion 9.50

Pastries by Seven Seed bakery
French butter croissants 1.60
Pain au chocolat 2.20
Almond croissants 2.70

Baked Treats
Raspberry and white chocolate muffins 1.80
Tomato, spinach and cheese savoury muffins 1.80
Passionfruit friands 1.90
Super moist chocolate brownies 2.20
White chocolate blondies 2.20
Portuguese tarts 1.80
ANZAC cookies 1.60
Passionfruit melting moments biscuits 1.60


Soup 3.00 or 3.50
Creamy mushroom soup

French retro baguettes 4.50
Italian roast ham with apple butter, gruyere, gherkin, spinach
Roast aubergine with sweet chili, goats cheese, rocket

Foccacias with sea salt and rosemary crust 4.70
Roast chicken with salsa verde, brie, tomato and rocket
Bufala mozzerella with peri peri sauce, tomato and spinach

Salads 4.50/5.50
Crown Prince Squash with parsnip, dill, orange segments, almonds and baby spinach
Vietnamese noodles with chicken, carrots, coriander, lemon and chili
Brussell Sprouts with apple, hazelnuts and cider

Tart 4.00 or 6.50 with salad
Leeks with goats cheese and thyme

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